Issue:
How do I resolve a Memory conflict in my Windows 95 PC for the Affinity card?
Solution:
Summary MicroPLUS, PNP, or PC Card (PCMCIA) adapters in W95 O/S Memory Errors when running Diagnostics
Problem Description: Memory Errors when running Diagnostics
1. To Run Diagnostics. From the W95 desktop, Click Start Programs Affinity 5250 Cards 5250 Diagnostics.
At the Enabler screen, Note the resources the card is taking : Interrupt Level Physical and V86 memory Base Port Address
Make sure the vxd is loaded and the card is successfully enabled. Click Continue Start.
All tests should pass. If you get a memory error, use the following instructions to attempt to resolve the conflict.
2. Make sure there is no "EMM386" line in the CONFIG.SYS. From the W95 desktop, Click Start Run Key-In:SYSEDIT Press the Click C:\CONFIG.SYS
Look for the following line : DEVICE=C:\WINDOWS\EMM386.EXENOEMSX=DC00-DDFF If you have any line with the EMM386.EXE in it (with whatever variations), rem it out.
To do this, Key-In: REM in front of this line.
It should look like this
: REMDEVICE=C:\...
Click the in the upper right hand corner. When the question comes up to Save the File, Click Yes
Reboot the Computer.
3. Retry Diagnostics. (See Step #1 above.) If you still get a memory error, continue with Step #4.
4. Change the memory address of the Affinity adapter in W95.
From the W95 desktop, Right-click My Computer Left-click Properties Click Device Manager Double-click Affinity Systems from Perle 5250 Emulation Cards Double-click Affinity Systems from Perle 5250 Plug 'N Play Card, Micro-Plus Card or PC Card Click Resources
Uncheck the box: Use Automatic Settings Highlight Memory Range Click Change Setting
This will take you to another screen.
Use the up and down arrow to move to an alternate memory address. (Ex: C000, CC00, D000, DC00)
Under Conflict Information, make sure it says "No devices are conflicting"
Click Okay Okay Yes
NOTE: If you are unable to change the resource, click on the down arrow next to "Setting Based On Basic Configuration..." Select an alternate Basic Configuration XXXX
Try to change the resource again. If you are still unable to change the resource, go through each basic configuration until you find one which will allow you to change the resource.
4. From the W95 desktop, Click Start Shut Down Restart the Computer Yes
5. Retry Diagnostics. (See Step #1 above.)
If you continue to get Memory error messages, try another memory address.
If you still are unable to get past the memory error, you may want to check in your bios for Video Shadow ROM being Enabled. In some cases, disabling Video Shadow ROM will solve the problem.
Another possibility is that the adapter is failing. If you have another Affinity adapter at your location, try switching the adapter.
If, with the new adapter, you are able to pass diagnostics, then you will need an RMA for the initial adapter.
Article
ID: |
176 |
Published: |
2/3/2003 1:32:35 PM |
Last
Modified: |
9/8/2003 9:27:53 AM |
Issue Type: |
Trouble Shooting |
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