Perle 833IS and 833AS display incorrect user logon event.

Issue:
Perle 833IS and 833AS displays "********" for a logon event and the Statistics display an "unknown" user ID.

Cause:
When using SecurID authentication the Perle can only obtained the User ID information given by the PPP dialup adapter prompt (the SecurID authentication is relayed in a secure tunnel between the client and the SecurID server).

Solution:
To log the User information correctly in the Perle's event log and statistics ensure that the client enter's a valid User ID in the Dialup Networking prompt.


Article ID:
449
Published:
12/4/2003 9:18:38 AM
Last Modified:
12/4/2003 9:18:38 AM
Issue Type:
FAQ