Knowledgebase
Online Technical Support
Software Upgrades: Please check our latest Download section.
Search Tip: You can increase the accuracy of your searches by using as many keywords as possible. Remove any common words such as "a", "or", "the" as they will be used in the search. Do not use any operands such as +, or quotation marks to enclose phrases.
|
Issue:
The 394 controller displays H1 18, but the devices attached do not have a sign on display.
Cause:
The 394 controller software is defective, the controller is not loading the diskette.
Solution:
When the 394 controller Front Panel displays H1 18, and none of the devices work (cursors all remain in the upper right corner of the display station.)this indicates the 394 controller software diskette is defective,locate a configured backup copy of the controller software disk, and reboot the controller this will recover the devices and return the cursor to the upper left hand side of the display.
Note:
If the controller had been working and the software was replaced or reconfigured if the correct station was not configured on the software the controller can display message H1 18 the workstations can have the cursor positioned in the upper left hand corner, but receive no sign on display.
The host will report all sessions are at a vary on pending status.
To correct this problem, display the controller description (wrkcfgsts *ctl )and check the controller address.
Re boot the controller in configuration mode and correct the station address.