| A 1. |
How can I use the Perle 833AS server to bill my clients?
The Perle 833AS server can provide you with an event log file that is a "comma delimited" format. This file can be easily imported into a Microsoft Excel format or other database tool to generate the guest bill, or billing amount. |
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| A 2. |
What kind of Notebooks / Laptops will we be able to support with this type of service?
Any IBM compatible using Windows® 98, 95 or NT4 workstation, or any computer supporting a PPP protocol can be used. |
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| A 3. |
Can I use the Perle 833AS server for an outside caller to access the Internet?
Yes. You can configure the Perle RAS server and your PBX so that you can provide Internet access to people dialing from outside of the hotel itself. This is useful for internal staff, as well as for any guest who leave the hotel but still needs local Internet access. |
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| A 4. |
How easy is it to maintain the Perle RAS server in this configuration?
There will be virtually no maintenance at all for the Perle RAS server. The only time configuration will be required is if there is a major change in the LAN (such as changing the LAN IP address) or if you want to add more capacity to the Perle 833AS. |
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| A 5. |
Will customers have to spend time configuring their Notebooks / Laptops?
The only thing you have to provide to customers will be a telephone number to call and a PPP configuration guideline sheet that can be provided by Perles Technical Assistance Center. Hotel guests use their own notebooks / laptops, which they are familiar using. |
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| A 6. |
Do I need to change the user’s name and password on the Perle 833AS already for each new guest?
No. The easiest way is to use the room number as the user’s ID, without a password. This way you can bill your guest based on the room number using the hotel’s PBX billing systems. |
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| A 7. |
Should I be aware of any security issues?
No. All the Perle RAS servers come with a very strong TCP/IP filter packet protocol that you can use at either the server or client level. You can also disable all possible protocols other than IP to further protect LAN resources |
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| A 8. |
How do dual hot-swappable power supplies and dual cooling fans help me?
With these Perle 833AS features you will be able to provide Internet access to your guests 24 hours, 7 days a week. A recent Intel study indicated that 82% of server failures were caused by either power supply problems or cooling failures. Redundancy of these features in the Perle 833AS eliminates serve failure problems. |