How do I reset the IOPRINT+ if the IP address is unknown

Issue:
Print Server's IP address is forgotten and it needs to be installed in a new environment. How can I reset it.

Solution:

If the firmware version is above 5000, you can use this following method to solve this problem:

First create a static ARP entry on your host that maps a known IP address to the MAC address of the Ioprint+

from a command prompt type:  arp -s IPaddress MACaddress
Where IPaddress is the new IP address assigned to the print server.
and MACaddress is 00:c0:02 plus the 6 digits of the default name (exluding the "SC") printed on the bottom of the unit.

example Ioprint+ name=SCA23456:
# arp -s 192.168.1.2 00:c0:02:a2:34:56

Then you can use the TFTP client services to reset the unit:

From a Unix host:

Type : tftp [IPaddress]
tftp> get DEFAULTC
tftp> quit
Wait about 5 seconds until the file LEDs stop flashing in sequence. This will reset the configuration(including the IP address) to the factory defaults.

In Windows NT Environment :

Type : tftp [IPaddress] get DEFAULTC
Wait about 5 seconds until the file LEDs stop flashing in sequence. This will reset the configuration (including the IP address) to the factory defaults.

By default all protocols will be enabled. The Ioprint+ will try to obtain an IP address via DHCP.

 

Related Articles:
1.) Configure the IOPRINT+ using FTP


Article ID:
171
Published:
2/3/2003 12:35:07 PM
Last Modified:
12/2/2003 9:40:04 AM
Issue Type:
FAQ