How do I resolve an Interrupt Request (IRQ) conflict in my Windows 95 PC?

Issue:
How do I resolve an Interrupt Request (IRQ) conflict in my Windows 95 PC for the Affinity card?

Solution:
Summary     MicroPLUS, PNP, or PC Card (PCMCIA)in W95 O/S
            IRQ (Interrupt Request) Errors when running Diagnostics

Problem Description:  IRQ Errors when running Diagnostics or Yellow
                      Exclamation or Red X Mark on the Affinity Adapter
                      in the Device Manager of W95.

1.  To Run Diagnostics.
    From the W95 desktop,
    Click  Start
           Programs
           Affinity 5250 Cards
           5250 Diagnostics.

    At the Enabler screen,
    Note the resources the card is taking
:           Interrupt Level
           Physical and V86 memory,
           Base Port Address=Input/Output

    Make sure the vxd is loaded and the card is successfully enabled
    Click  Continue
           Start.

    All tests should pass. 
    If you get an IRQ error, use the following instructions to
    attempt to resolve the conflict.

2.  Check for IRQ Availability.

    From the W95 desktop,
    Right click  My Computer
    Left click   Properties
    Click        Device Manager
    Highlight    Computer
    Click        Properties button on the bottom left corner
                 of the screen

    On the next screen you will see a list of IRQ'S currently in
    use by your computer.

    Check to see if our adapter is listed and if so, at what IRQ.

    You must have an IRQ available for the installation of our adapter.
    IRQ numbers are from 00 to 15.
    If an IRQ is open and/or available you will NOT see the number
    listed.

    If there is a device beside each number 00 to 15 and our adapter
    is not listed, you do not have an available IRQ. 
    In order to be able to get a 5250 connection with this computer,
    you can either remove or disable another device within the computer
(such as an unused com port) or you have the option of purchasing
a PCI 5250 card which allows IRQ sharing.  Please contact your place
of purchase for information on the PCI bus 5250 card.

    If you choose to remove and/or disable a device in your computer,
    and do not know how to proceed, please call your Computer manufacturer
for information.
   
    If our card is listed on this screen and there is another IRQ
    showing as available, move our card to the alternate IRQ to
    attempt to remove the conflict.

    Please remember
:       PNP and PC Card adapters can use IRQ's 3 thru 15.
       MicroPLUS adapter can use IRQ's 2 thru 7.

3.  Change the IRQ of the Affinity adapter in W95.

    From the W95 desktop,
    Right-click  My Computer
    Left-click   Properties
    Click        Device Manager
    Double-click Affinity Systems from Perle 5250 Emulation Cards
    Double-click Affinity Systems from Perle 5250 Plug 'N Play Card, Micro-Plus Card
                 or PC Card
    Click        Resources

    Uncheck the box:  Use Automatic Settings
    Highlight         Interrupt Request
    Click             Change Setting

    This will take you to another screen. 

    Use the up and down arrow to move to an alternate Interrupt Request.

    (Ex:    2 thru 7 for the MicroPLUS adapter;
            3-15 for the PNP or PC Card Adapter).

    Under Conflict Information, make sure it says
           "No devices are conflicting"

    Click  Okay
           Okay
           Yes

    NOTE:  If you are unable to change the resource, click on the down
           arrow next to "Setting Based On Basic Configuration..."
           Select an alternate Basic Configuration XXXX

           Try to change the resource again. 
           If you are still unable to change the resource, go
           through each basic configuration until you find one
           which will allow you to change the resource.

4.  From the W95 desktop,

    Click  Start
           Shut Down
           Restart the Computer
           Yes

5.  Retry Diagnostics.  (See Step #1 above.)

6.  If you continue to get IRQ error messages, try another IRQ address
    if available.
    (See Steps #3 and 4 above.)


Article ID:
177
Published:
2/3/2003 1:35:13 PM
Last Modified:
9/8/2003 9:25:54 AM
Issue Type:
Trouble Shooting