Solution:
Perle Systems is constantly updating software to resolve issues that have been reported to us.
The Knowledgebase may not contain documents that are currently resolved through fixes documented on the Software Fixes or within the current software versions.
Please check our Software Fixes page for updates to our current software as your problem may have already been resolved.
A link to our Software Fixes page is available below:
Note: any fixes corrected by the current software may be found by viewing the "Release Notes" link on the current Software download page.